Key Retail & Wholesale Commerce statistics in the United States, 2026

20 sector benchmarks and 99 key figures for retail & wholesale commerce in the United States, drawn from the 20 monthly intelligence reports Kenmei Drive published for this industry. Every figure carries the month it was published and links to the report it came from, where its sources are listed.

Last updated: 2026-06-16

How does retail & wholesale commerce in the United States compare? Sector benchmarks

One benchmark figure per monthly report, newest first.

FigureWhat it measuresPeriodSource report
65%65% of US consumers will pay for two-hour delivery, yet few retailers offer it. Could you fill that gap in your own neighborhood?June 2026Audience Profiles: Cost-Conscious Consumer Segments Prioritizing Va...
30%Only 30% of the retail industry has adopted AI at scale, while TikTok Shop sales grew 68%.June 2026Competitive Benchmark: Walmart and Amazon E-Commerce Leadership Thr...
14.2%Retailers using AI grew sales 14.2% versus 6.9% for those who didn't. What about you, are you on the right side of that gap?June 2026Market Analysis: U.S. Retail and Wholesale Market Growth to $127 Tr...
-16Industry sentiment sits at -16, while value-first retailers score far higher. What about you, would your customers say you give honest value?June 2026Social Listening: Consumer Price Sensitivity and Discount Retailer ...
23%23% of US shoppers have already bought something through an AI assistant. Are your products listed clearly enough online for an AI to recommend them?June 2026Trend Analysis: AI-Powered Agentic Commerce Platforms Transforming ...
top 20% drive 71% of revenueThe top 20% of customers drive 71% of retail revenue, and loyalty members return 5.3x on investment. Do you know who your top 20% are, and what keeps them? What about you?May 2026Audience Profiles: Generational shifts in wholesale buyer expectati...
4.7%TikTok Shop converts at 4.7%, 2.5 times the industry average, and rewards small, authentic sellers. What about you, are you selling where shoppers actually convert?May 2026Competitive Benchmark: Walmart's AI-driven dominance versus emergin...
15%Walmart and Amazon already control 15% of U.S. retail sales while net margins run just 2 to 5%. What's your margin on your top seller? What about you?May 2026Market Analysis: US retail market expansion to $9.2T by 2034 amid o...
74-75%74-75% of US shoppers are trading down to cheaper brands. Do you actually know how many of yours are?May 2026Social Listening: Consumer value consciousness and sustainability e...
41%AI adoption for supply chain visibility is rising from 30% to 41% within a year. What about you?May 2026Trend Analysis: AI-driven supply chain automation and nearshoring d...
87%87% of parents say their kids shape what the family buys. Are you giving children a reason to remember your store?April 2026Audience Profiles: Gen Alpha first-purchase behavior amid family bu...
90%Dollar Tree offset about 90% of its tariff cost increases by renegotiating suppliers. How much of your cost increase are you just absorbing?April 2026Competitive Benchmark: Dollar stores vs. specialty retailers: compe...
75%75% of shoppers are trading down to cheaper brands. Is your value offer strong enough to keep them? What about you?April 2026Market Analysis: Dollar store and discount grocery bifurcation amid...
71%71% of shoppers will switch brands if a pack shrinks without notice. Are you upfront with your customers when a price or size changes?April 2026Social Listening: Tariff price hike outrage and shrinkflation disco...
30%Omnichannel shoppers are worth 30% more over their lifetime, yet only 15% of retailers have connected their online and store experience. What about you - can a customer check your stock online before visiting?April 2026Trend Analysis: Physical store renaissance and phygital retail inno...
86%86% of shoppers abandon a store because of long checkout lines. How long is yours? What about you?April 2026Audience Profiles: Value-seeking vs. premium-service U.S. retail co...
108%TikTok Shop sales grew 108% in a single year. Are you selling where your customers are already scrolling?April 2026Competitive Benchmark: Competitive positioning of Walmart, Amazon, ...
7.5%Online retail is growing at 7.5% a year while physical stores lag behind. What share of your sales comes from online today?April 2026Market Analysis: US retail market structure: wholesale clubs, e-com...
8.7%Nano-influencers under 10K followers get 8.7% engagement versus 1.2% for the big names. What about you - are you paying for reach, or for a real local voice?April 2026Social Listening: Social commerce sentiment and influencer-driven p...
16.4%US e-commerce reached 16.4% of all retail. What share of your own sales already happens online?April 2026Trend Analysis: Agentic AI and autonomous supply chains transformin...

What are the key retail & wholesale commerce figures in the United States?

June 2026

  • 28% of US consumers are actively trading down to lower-cost retail formats in 2026, with even high-income households (49% earning $100K+) increasingly shopping at discount retailers—signaling that value-seeking behavior is no longer income-bounded. — Audience Profiles
  • 78–80% of US retail sales still occur in physical stores despite 45% of consumers increasing their online purchase frequency, confirming that omnichannel integration—not pure e-commerce—is the dominant growth paradigm. — Audience Profiles
  • 65% of US consumers are willing to pay for two-hour delivery, yet only a fraction of retailers can fulfill this expectation, creating a high-value gap between consumer demand and industry supply that early movers can monetize. — Audience Profiles
  • Retail engagement is deteriorating: the industry averages an NPS of 37, Forrester confirmed CX quality is at an all-time low, and a 50-point loyalty perception gap exists between what executives believe (89% loyalty growth) and what consumers report (39%). — Audience Profiles
  • Emerging segments—Hispanic consumers ($2.8T buying power by 2026), Gen Z ($12T projected spending power by 2030), BNPL users (91.5M), and the resale market ($306.5B by 2030)—are collectively reshaping the retail audience faster than most operators are adapting. — Audience Profiles
  • Walmart achieved a 91% growth in three-hour deliveries and is targeting 95% U.S. geographic coverage by end of fiscal 2026, representing the most aggressive last-mile expansion in U.S. retail history and a direct structural challenge to Amazon's same-day delivery dominance. — Competitive Benchmark
  • Amazon holds 40.5% of U.S. e-commerce market share versus Walmart's 9.6%, but Walmart's e-commerce segment grew 26-28% year-over-year and reached profitability for the first time, closing the monetization gap while Amazon's retail operating margins remain at only 4.5%. — Competitive Benchmark
  • Agentic AI is the new competitive battleground: Amazon's Rufus shopping assistant serves 250 million users with an estimated $700M profit impact, while Walmart's Sparky (integrated with OpenAI's ChatGPT) is driving 20% referral traffic — with only 30% of the broader industry having adopted AI at scale. — Competitive Benchmark
  • Tariff-driven cost pressures (2025 trade policy adding ~$1,000 per U.S. household annually) are accelerating supply chain reshoring, with Walmart's direct sourcing scale providing a structural cost absorption advantage over Amazon's tariff-exposed third-party seller marketplace. — Competitive Benchmark
  • TikTok Shop captured $15.1B in U.S. GMV in 2025 (+68% YoY), representing 18.2% of social commerce, while social commerce as a category is projected to reach $1 trillion globally by 2028 — creating a third competitive axis beyond the traditional Walmart-Amazon duopoly. — Competitive Benchmark
  • The U.S. retail market reached a record $5.4 trillion in 2025 (NRF), with NRF projecting $5.6 trillion in 2026 (+4.4% YoY), while the global wholesale market grows from $60.1 trillion to $82.3 trillion by 2030 at a 6.6% CAGR, collectively positioning the sector for outsized long-term expansion. — Market Analysis
  • E-commerce penetration reached 16.9% of total retail in Q1 2026 (U.S. Census Bureau), with digital commerce generating $1.19–$1.47 trillion annually; BOPIS (Buy Online, Pick Up In-Store) surged to $154.3 billion in 2025 (+16.2% YoY), confirming that omnichannel integration is now a baseline consumer expectation rather than a differentiator. — Market Analysis
  • AI adoption is creating a measurable performance gap: retailers deploying AI for personalization and demand forecasting recorded 14.2% revenue growth versus 6.9% for non-adopters, and McKinsey projects agentic AI could generate $5 trillion in incremental retail sales influence by 2030, making technology investment the single highest-ROI strategic priority. — Market Analysis
  • The April 2025 U.S. tariff regime (10–50% import duties) is the most disruptive near-term regulatory event, with 95% of wholesale executives expecting double-digit cost of goods increases and 62% anticipating 10%+ COGS impacts — forcing widespread price negotiations, supply chain diversification, and accelerated domestic reshoring initiatives. — Market Analysis
  • Capital markets are validating the industry's transformation: U.S. M&A activity rose 49% in 2025 to ~$2.3 trillion with landmark retail consolidations (Walgreens acquired at $23.7B, Home Depot/GMS at $5.5B), while VC investment in retail AI captured 61% of global venture dollars, signaling that supply chain resilience and technology capability have become the primary value drivers in retail and wholesale. — Market Analysis
  • 28% of US consumers are actively trading down to discount retailers, while 23% are consolidating purchases at warehouse clubs, with #TradingDown and #ValueShopping hashtags growing 156% and 420% year-over-year respectively. — Social Listening
  • TikTok dominates the affordability and value shopping conversation, capturing 43% of total retail social volume in this category, while shrinkflation-related content has accumulated over 86 million views, making pricing backlash the industry's most amplified crisis signal. — Social Listening
  • Net industry sentiment stands at -16 points nationally, with warehouse clubs (Costco NPS +70–80) dramatically outperforming the traditional retail industry average (NPS +30), underscoring the reputational premium of the value-first positioning. — Social Listening
  • Generational divergence is accelerating: Gen Z (TikTok-native, 64% secondhand-first) and Boomers (warehouse club loyalists) share a value orientation but diverge sharply on platform behavior and brand expectations, leaving mid-market retailers without a coherent generational narrative. — Social Listening
  • Emerging narratives around social commerce ($100.99B US market), live shopping (30% conversion vs. 2–3% traditional e-commerce), and resale/recommerce ($78.8B projected by 2030) represent structural transformations in how retail value is communicated and experienced digitally. — Social Listening
  • Agentic commerce traffic surged 4,700% year-over-year in early 2026, with 23% of American consumers having already completed at least one AI-agent-assisted purchase, signaling an inflection point that is arriving faster than most industry forecasts anticipated. — Trend Analysis
  • AI adopters in retail demonstrate a 2.3x sales growth and 2.5x profit growth advantage over non-adopters (McKinsey), while inventory AI optimization systems deliver 20–30% stock reduction and 3–6 month payback periods, making AI investment a near-mandatory competitive imperative. — Trend Analysis
  • The U.S. retail media network market reached $71.09 billion in 2026 — a business model enabled entirely by retail data assets — representing the most significant margin-accretive revenue stream for retailers since the emergence of private label, with 60–70% operating margins. — Trend Analysis
  • Only 2% of retailers have deployed agentic commerce at full scale despite 92% increasing AI investment, revealing an 18–36 month preparation gap that creates immediate strategic urgency for API-readiness, generative engine optimization (GEO), and agentic commerce protocol adoption (OpenAI ACP/Google UCP). — Trend Analysis
  • U.S. retail faces a simultaneous regulatory and structural shock: 2025 tariffs creating $50 billion in wholesale cost exposure, a 20-state data privacy patchwork constraining AI personalization, and FTC/DOJ scrutiny of platform dominance — requiring retailers to build resilient, compliance-ready AI architectures from the outset. — Trend Analysis

May 2026

  • Gen Z's retail spending share doubled from 2.6% to 6.1% between 2020 and 2025, and the cohort is projected to command $12 trillion in spending power by 2030, making them the industry's most critical long-term audience despite current discretionary purchase delays driven by $94K average debt burdens. — Audience Profiles
  • Millennial buyers now represent 73% of B2B wholesale decision-makers and 44% of final purchasing authority, yet 83% prefer self-service digital portals over traditional sales rep interactions—creating a significant service gap that drives an estimated 56% annual churn rate in wholesale relationships. — Audience Profiles
  • Omnichannel shoppers spend 16% more per transaction and shop 70% more frequently than single-channel buyers, yet 76% of consumers report frustration with inconsistent personalization across channels, highlighting the execution gap that represents the industry's largest addressable competitive differentiator. — Audience Profiles
  • The Southeast's top retail growth markets—Florida (7.0% PCE growth), Atlanta (3.0% vacancy rate), and Charlotte (7.4% rent growth)—are outpacing national averages, fueled by in-migration and a Hispanic consumer segment whose buying power exceeds $3 trillion nationally and is growing fastest in Southeast metros. — Audience Profiles
  • Loyalty program members generate 5.3x return on investment and VIP tiers produce 73% higher average order value, yet the top 20% of consumers drive 71% of retail revenue—signaling that precision retention investment in high-value segments yields outsized returns compared to mass-acquisition strategies. — Audience Profiles
  • Walmart and Amazon together drive 46% of all incremental U.S. retail growth, with the top three players (including Costco) projected to capture 57% of growth through 2030 — leaving mid-tier retailers in accelerating structural decline. — Competitive Benchmark
  • TikTok Shop achieved $15.82B in U.S. GMV in 2025 (+108% YoY) with a 4.7% conversion rate — 2.5x the industry average — representing the fastest-growing disruptive force in U.S. retail commerce. — Competitive Benchmark
  • Amazon holds 40.5% of U.S. e-commerce market share and has committed $200B in capex for 2026, expanding same-day perishable grocery delivery to 2,300+ cities and directly threatening Walmart's 23.6% grocery market share. — Competitive Benchmark
  • Retail media networks now generate $62B+ annually industrywide, with Walmart's advertising revenue reaching $6.4B (+46% YoY) and Amazon's $68.6B ad revenue generating more than 50% of its e-commerce profitability — signaling that the competitive battleground has shifted from merchandise to media. — Competitive Benchmark
  • 68% of U.S. retail executives plan to deploy agentic AI within 12–24 months, with McKinsey projecting AI to orchestrate $1T in consumer spending by 2030 — making AI partnerships (Walmart-Google Gemini, Walmart-OpenAI) the most consequential strategic differentiator of the current cycle. — Competitive Benchmark
  • The US retail market is experiencing modest 2.19% growth to $9.2T by 2034, but underlying dynamics show bifurcation: e-commerce accelerating at 10.4% CAGR while physical retail grows 1.5%, reflecting fundamental consumer channel migration rather than market expansion. This creates a durable omnichannel requirement where 81-84% of sales still occur in stores, forcing retailers to simultaneously optimize both channels despite divergent economics. — Market Analysis
  • Market structure exhibits fundamental bifurcation: physical retail dominates at 82% of sales but growth concentrates in e-commerce (10.4% CAGR) and omnichannel integration (14.2% CAGR), forcing all retailers into multi-channel strategies despite unproven profitability. Concentration intensity (HHI tripling, top 2 at 15% share) accelerates mid-market consolidation, with 53% of executives planning M&A to acquire scale and omnichannel capabilities. — Market Analysis
  • Market growth at 4.4% masks bifurcation: e-commerce expanding 10.4% creates structural channel migration while tariff inflation (16.9% import rates) and labor cost pressures (3.4-3.6% wages + state indexation) compress margins, requiring retailers to simultaneously accelerate digital investment and supply chain diversification while managing consumer price sensitivity. — Market Analysis
  • Market concentration intensifying with Walmart-Amazon controlling 15% of sales and HHI tripling over 30 years creates winner-take-most competitive environment. M&A surged to $229.8B in 2025 as mid-market retailers recognize scale requirement for omnichannel viability and margin defense amid tariff inflation and price wars. — Market Analysis
  • Private label expansion to 20% of retail sales and vertical integration acceleration (66% of retailers) reflect fundamental value chain disintermediation: retailers capturing manufacturer margin while automating distribution creates 45% automation-eligible activities, enabling margin expansion for technologically sophisticated players while commodity wholesalers face structural margin compression. — Market Analysis
  • TikTok Shop reached $15.8 billion in US social commerce revenue in 2025 — 108% year-over-year growth — capturing 18.2% of social commerce share and driving a structural shift in retail conversation toward short-form video discovery. — Social Listening
  • 74-75% of US consumers are actively trading down to cheaper brands, yet retailers systematically underestimate this shift (believing only 5% are affected), creating a dangerous perception gap that amplifies negative sentiment around pricing and value. — Social Listening
  • Resale and circular commerce grew 4x faster than traditional retail in 2025, with 93% of Americans purchasing secondhand goods — signaling a mainstream behavioral shift that is reshaping sustainability narratives across the industry. — Social Listening
  • Social commerce fraud cost US consumers $2.1 billion in 2025, with TikTok Shop scams generating significant backlash conversation, threatening to undermine the platform's rapid commerce growth with a trust deficit. — Social Listening
  • Gen Z (77% willing to pay a sustainability premium) and Boomers (primarily price-driven, 92% active on Facebook) represent the most divergent retail sentiment cohorts, requiring fundamentally different communication strategies and platform presence from industry participants. — Social Listening
  • Autonomous inventory robotics combined with generative AI demand forecasting represent the most imminent disruption to retail operations—both are transitioning from pilot (2-5% adoption) to mainstream scale within 12-18 months. The competitive gap for retailers not executing on both tracks simultaneously will become insurmountable by 2027-2028. — Trend Analysis
  • Supply chain regionalization (tariff-driven) and AI operationalization (30%→41% in 12 months) are the two most consequential megatrends for retail competitive dynamics over 2026-2027. Organizations executing on both simultaneously will capture disproportionate advantage; those delaying either will face 12-24 month competitive setback. — Trend Analysis
  • AI adoption has crossed the chasm from early adopters to mainstream—89% of retailers now deploying or testing, with 59% expecting positive ROI within one year. The critical competitive gap is no longer whether to adopt AI, but how fast to scale it across supply chain visibility, demand forecasting, and autonomous operations before competitors lock in market share advantages. — Trend Analysis
  • Gen Z's paradoxical behavior—reduced spending despite in-store discovery preference—represents economic pressure, not generational rejection of retail. Millennials are the stability anchors (60% of future growth by 2030), while Gen Z requires selective, destination-based omnichannel targeting. Sustainability is table-stakes but not a purchase driver; price and experience matter more than stated values. — Trend Analysis

April 2026

  • Gen Alpha (ages 0–11) directly influences over $250 billion in US annual household retail spending, with 87% of parents reporting their children shape family purchase decisions — making early brand introduction during first-purchase moments the most strategically urgent priority for Midwest retail in 2026. — Audience Profiles
  • 40% of US consumers are classified as value seekers (Deloitte 2025), with Midwest households allocating the highest regional share of income to groceries (8.29% of HHI); 93% of consumers report changing behavior in response to tariff-driven price increases, accelerating the trade-down to discount formats. — Audience Profiles
  • Shrinkflation awareness has reached 82% among US consumers (CivicScience 2025), causing 48% to abandon brand loyalties — with Millennial parents the most likely to switch and simultaneously transmit brand skepticism to their Gen Alpha children during shared shopping experiences. — Audience Profiles
  • The Midwest urban-rural digital divide is a critical audience segmentation factor: rural areas face 17–25% broadband gaps that constrain e-commerce adoption, meaning rural Midwest Gen Alpha children form first-purchase experiences overwhelmingly in physical dollar stores and supercenters, creating divergent brand loyalty foundations vs. urban peers. — Audience Profiles
  • Columbus (OH), Indianapolis (IN), and Minneapolis (MN) are the only Midwest metros among the top 15 fastest-growing US cities, driving a two-speed Midwest retail market where urban e-commerce and omnichannel engagement outpace rural markets still dependent on traditional media and physical store access. — Audience Profiles
  • Dollar General operates approximately 1,949 stores in Texas and plans to open 450 net-new US stores in 2026, making it the dominant dollar store operator in the state's high-growth suburban corridors. — Competitive Benchmark
  • Five Below posted 22.9% revenue growth in FY2025, significantly outpacing Dollar General (+5.2%) and Best Buy (-4.43%), signaling that upscale-discount treasure-hunt formats are capturing disproportionate market share amid tariff-driven value shifts. — Competitive Benchmark
  • Tariff cost absorption strategies diverge dramatically: Dollar Tree achieved ~90% tariff mitigation through supplier renegotiation and multi-price expansion (Dollar Tree 3.0: $1.25–$7.00), while Best Buy was forced to cut its FY2026 revenue guidance to $41.1–$41.9B citing electronics tariff pass-through. — Competitive Benchmark
  • Dick's Sporting Goods completed the $2.4B acquisition of Foot Locker in September 2025 and is expanding its experiential House of Sport format to 75–100 locations by FY2027, demonstrating that specialty retail's growth path runs through in-store experience rather than price competition. — Competitive Benchmark
  • Digital disruptors pose a multi-front threat: Temu recorded $35B GMV in H1 2025 (+50% YoY) with US operations accounting for 35% of business, while TikTok Shop captured $15.82B in US sales in 2025, directly undermining specialty retail product discovery and impulse purchase dynamics. — Competitive Benchmark
  • The US Retail & Wholesale Commerce market reached approximately $19.5 trillion in 2026, with discount formats (dollar stores at $123.5B, warehouse clubs at $769.9B) growing at 4–5x the rate of traditional grocery, driven by tariff-induced consumer trade-down behavior affecting 75% of shoppers. — Market Analysis
  • Tariff pass-through rates on Chinese-origin goods reached 28–34% in 2026 (up from under 5% in 2018–2019), with 73% of retailers planning further price increases and 77% accelerating supplier diversification away from China to Southeast Asia and Mexico. — Market Analysis
  • 61% of retail industry leaders identified wholesale clubs as the format most likely to sustain growth through 2026–2027, with Costco, Sam's Club, and BJ's Wholesale collectively expanding by 65–75 new store openings annually and warehouse club revenues on track for a 4.6% CAGR to $98.5B by 2035. — Market Analysis
  • AI adoption in retail reached 89% participation by 2026, with AI-driven demand forecasting reducing inventory costs by up to 15% and technology budgets growing 6.6% YoY to $113B — making intelligent inventory management the highest-ROI technology investment for tariff uncertainty mitigation. — Market Analysis
  • The Supreme Court's February 2026 ruling constraining executive tariff authority introduced a $170–175B potential refund liability that, combined with a projected $3,800 annual per-household tariff burden, signals sustained regulatory volatility as the single highest-impact risk to industry profitability through 2028. — Market Analysis
  • Consumer sentiment toward US retail reached near-record lows in April 2026, with the University of Michigan Consumer Sentiment Index plunging to its lowest level on record, driven primarily by tariff-related price anxiety affecting over 76% of Americans. — Social Listening
  • The hashtag #shrinkflation accumulated over 86 million TikTok views by early 2026, with TikTok emerging as the dominant platform for retail price outrage, posting a 3.70% engagement rate — 30x higher than Twitter/X's 0.12% — making it the single most impactful amplification channel for negative retail sentiment. — Social Listening
  • A surge in retail boycott activity in 2025–2026 demonstrates escalating consumer activism: the Target DEI boycott generated over $15B in lost market cap while tariff-related price-gouging accusations drove coordinated social media campaigns against major grocery and apparel retailers. — Social Listening
  • Gen X and Millennial consumers are the most price-sensitive and vocal demographic cohorts; 71% of consumers surveyed by Capgemini (n=12,000) stated they would switch brands if pack sizes shrank without notice, reflecting deep shrinkflation awareness and eroding brand loyalty. — Social Listening
  • KPMG's 2026 Tariff Survey found 55% of major US companies plan further price increases in the next six months, signaling that the current wave of consumer backlash is likely to intensify, creating a prolonged reputational headwind for retailers that fail to adopt transparent communication strategies. — Social Listening
  • Indoor mall foot traffic rose 1.8% and dwell times increased 3.3% in H1 2025, marking a structural reversal after two decades of decline driven by experiential demand and Southeast demographic migration. — Trend Analysis
  • SoftPOS technology is on track to grow from $365M in 2024 to $1.24B by 2030 while RFID adoption expands at 8.5% CAGR toward a $30.47B market by 2034, collectively enabling the frictionless phygital store model. — Trend Analysis
  • US retail M&A activity surged 34.6% YoY to $62.8B in 2025, with institutional investors quadrupling allocations to Southeast grocery-anchored and mixed-use retail centers. — Trend Analysis
  • Only 15% of US retailers have achieved full omnichannel integration despite 73% of shoppers engaging across 6+ touchpoints, creating a performance gap where omnichannel leaders generate 30% higher customer lifetime value. — Trend Analysis
  • Three convergence trends are redefining retail's competitive perimeter: fintech-retail fusion through embedded finance ($454B by 2031), retail media networks ($62B in 2025 at 17.2% CAGR), and healthcare-retail integration projected at $13.3B by 2035. — Trend Analysis
  • K-shaped consumer divergence defines 2026 retail landscape: 75% of consumers trade down to cheaper brands while 65% simultaneously demonstrate willingness to pay for convenience, creating fundamentally different channel and profitability dynamics requiring dual engagement strategies. — Audience Profiles
  • Payment innovation and generational adoption reshape transaction behavior: Gen Z demonstrates 40% weekly BNPL adoption and 90% monthly contactless payment usage, while 56% of all consumers hold wholesale club memberships growing at 5.2% annually, with Costco executive membership expanding 9.1%. — Audience Profiles
  • Private-label perception has inverted from discount positioning to quality equivalence: 66% of consumers now view store brands as equal or superior to national brands, while 82% of shoppers expect brands to reflect their personal values on sustainability and corporate authenticity. — Audience Profiles
  • Operational pain points create immediate conversion barriers: 86% of consumers abandon stores due to long checkout lines, 64% cite poor cleanliness as switching triggers, and 85% of retailers report operational strain meeting rising delivery speed expectations, yet those implementing omnichannel and personalization achieve 400%+ ROI. — Audience Profiles
  • Wellness consciousness crosses income boundaries as trade-down driver: 59% of consumers sacrifice spending on staples to invest in health and wellness categories, while the broader U.S. wellness market is valued at $2 trillion with 6% CAGR growth, representing critical opportunity for health/nutrition subscriptions and wellness-bundled strategies. — Audience Profiles
  • Walmart leads U.S. grocery retail with 21.2% market share and has deployed a dual AI strategy — partnering simultaneously with OpenAI (October 2025) and Google Gemini (January 2026) — adopting an open agentic commerce protocol that positions it as an infrastructure player across AI shopping assistants. — Competitive Benchmark
  • Amazon controls 37.6% of U.S. e-commerce and launched Lens Live visual search (September 2025) and same-day perishable delivery in 2,300 cities (December 2025), delivering 30% more items same-or-next-day in 2025 while investing $340 billion in U.S. infrastructure through 2026. — Competitive Benchmark
  • TikTok Shop captured 18.2% of U.S. social commerce with $15.82 billion GMV in 2025 (108% YoY growth), emerging as the most disruptive non-traditional competitor, while Temu and SHEIN face headwinds from 25–145% tariff regimes impacting their ultra-low-cost model. — Competitive Benchmark
  • Costco's membership-based model sustains a 92.3% renewal rate and 22.2% ROIC — nearly double Walmart's 12.66% — with plans to open 35 new U.S. warehouses by August 2026 backed by $6.5 billion in capital investment, underpinning its 97% positive consumer sentiment. — Competitive Benchmark
  • Agentic AI commerce is projected to capture $20.57 billion of e-commerce spend in 2026, with 68% of retail executives planning adoption within 12–24 months and 50% anticipating collapse of the shopping journey into a single AI interaction by 2028. — Competitive Benchmark
  • The NRF forecasts U.S. retail sales will grow 4.4% to $5.6 trillion in 2026, while Bain projects a more conservative 3.5% growth rate with inflation running between 2.6–3.0%, reflecting persistent macroeconomic uncertainty. — Market Analysis
  • Wholesale clubs are the standout performers in 2026, recording 5.0% year-over-year visit growth and a 97% operator stability outlook, driven by membership expansion and new store openings across Sam's Club, Costco, and BJ's. — Market Analysis
  • Nonstore retailers (primarily e-commerce) are the fastest-growing segment at 7.5% YoY, and 70% of industry respondents expect digital channels to outpace physical stores in growth over the next three years. — Market Analysis
  • The K-shaped economy is fragmenting the competitive landscape: mass merchants and value retailers are thriving while specialty chains face accelerating store closures — with over 15,000 store closures projected in 2025–2026. — Market Analysis
  • Retail media networks have become a $179.5 billion revenue opportunity, and AI adoption in retail operations is accelerating, with 42% of retailers already deploying AI tools for demand forecasting, personalization, and inventory optimization. — Market Analysis
  • U.S. social commerce is projected to surpass $100 billion in 2026, with TikTok Shop driving $23.41 billion in sales and a 48% year-over-year growth rate — making it the fastest-growing platform for retail industry conversations and transactions. — Social Listening
  • Consumer sentiment in the retail sector scored a net +42 in early 2026, but is under pressure: consumer confidence reached an 8-month low, 1 in 4 shoppers report feeling financially worse off, and trade-down behavior is accelerating across all income brackets above the bottom quintile. — Social Listening
  • 75% of Americans say they would lose trust in AI shopping recommendations if results were sponsored, signaling a critical credibility gap as agentic AI commerce tools proliferate — with AI-driven e-commerce traffic up 758% year-over-year and retail leaders bracing for loyalty erosion. — Social Listening
  • Influencer-driven commerce commands 63% shopper adoption for purchase decisions, but authenticity is the pivotal variable: nano-influencers (under 10K followers) achieve 8.7% engagement versus 1.2% for mega-influencers, and 64% of consumers disengage from influencers who do not disclose paid partnerships. — Social Listening
  • Re-commerce (recommerce) is the fastest-growing emerging retail narrative, with the U.S. secondhand and circular retail market projected to reach $82 billion in 2026 at a 13.77% CAGR — driven less by environmental conviction than by economic necessity among trade-down consumers. — Social Listening
  • Agentic AI commerce is at mainstream inflection: 89% of U.S. retailers actively use or test AI, retail/CPG ranks #2 in agentic AI adoption at 47%, and Gartner forecasts 40% of enterprise apps will include AI agents by end-2026 (up from <5% in 2025). — Trend Analysis
  • Supply chain AI adoption is accelerating rapidly: 30% of retailers currently use AI for supply chain visibility, expected to reach 41% within 12 months, with 59% of executives anticipating positive ROI and supply chain management software with agentic AI projected to reach $53 billion in spend by 2030 (Gartner). — Trend Analysis
  • Tariff disruption is restructuring U.S. sourcing strategies: the effective tariff rate reached 10.3% generating $209B in revenue, 77% of retailers have already shifted sourcing from China, and 87% are planning nearshoring to Mexico or Central America within 24 months. — Trend Analysis
  • Digital channels are converging around agentic platforms: U.S. e-commerce reached $1.233 trillion in 2025 (16.4% of retail), social commerce exceeded $87 billion (+21.5% YoY), and Shopify's Agentic Storefronts (March 2026) drove 11x AI-attributed order growth reaching 880 million ChatGPT users. — Trend Analysis
  • Workforce transformation is intensifying: retail faces 26.7% annual turnover (highest of any sector), 55% of AI leaders cite expertise gaps as a top-3 concern, and AI skills now command a 56% wage premium—while BCG estimates 50–55% of U.S. jobs will be reshaped by AI within 2–3 years. — Trend Analysis

Where do these figures come from?

Each figure is taken verbatim from a Kenmei Drive intelligence report for retail & wholesale commerce in the United States, and links back to it. Reports are produced with AI-assisted research and reviewed by analysts before publication, drawing on publicly available market information. See our methodology for the full process and its limitations.

Cited organizations: US Census Bureau · Zippia · Capital One Shopping Research · Circana · Federal Reserve Board · US Bureau of Labor Statistics · National Retail Federation (NRF) · Deloitte Insights · Coresight Research · Walmart Inc. · companiesmarketcap.com · Modern Retail · Costco Investor Relations · TrueProfit · NRF · McKinsey · The Motley Fool · Supermarket Perimeter · PYMNTS.com · U.S. Census Bureau / eMarketer data cited in Capital One Shopping

How often is this updated?

Every month. Kenmei Drive publishes five new retail & wholesale commerce reports for the United States each month, and this page picks up their figures automatically.

All retail & wholesale commerce reports · Retail & Wholesale Commerce intelligence

Key statistics for other industries