20 sector benchmarks and 98 key figures for transportation & logistics in the United States, drawn from the 20 monthly intelligence reports Kenmei Drive published for this industry. Every figure carries the month it was published and links to the report it came from, where its sources are listed.
Last updated: 2026-06-16
One benchmark figure per monthly report, newest first.
| Figure | What it measures | Period | Source report |
|---|---|---|---|
| 60% | The sector's customer retention rate is just 60%, with 40% churn. How many of your customers stay with you year after year? | June 2026 | Audience Profiles: Enterprise Shippers Pivoting to Nearshoring and ... |
| 38 million liters | UPS's routing system saves 38 million liters of fuel a year just from smarter routes. How many empty or wasted miles are still in yours? | June 2026 | Competitive Benchmark: Mega-Carriers and Tech Platforms Outperform ... |
| 43% | Dry van spot rates jumped 43% year-over-year and available trucks are 62% below normal. Are your rates keeping up, or still stuck at last year's numbers? | June 2026 | Market Analysis: Manufacturing PMI surge and industrial logistics d... |
| 22% | Only 22% of logistics workers feel job-secure while 72% of executives feel good about revenue. Where would your team land in that gap? | June 2026 | Social Listening: Labor Shortage and Wage Inflation Dominate Supply... |
| 82,000 | The US truck driver shortage reached 82,000 and is projected to hit 175,000 by 2028. How is your driver retention? | June 2026 | Trend Analysis: EV and Rail Electrification Infrastructure Gaps Slo... |
| 62% | 62% of shippers now demand real-time visibility and predictive pricing as a baseline. Can your customers see their freight right now? | May 2026 | Audience Profiles: Shipper digital expectations: 62% demanding real... |
| $2.58/mile | 91.5% of carriers run 10 trucks or fewer, and spot rates hit $2.58 a mile. Are you charging what the market pays? What about you? | May 2026 | Competitive Benchmark: Top U.S. carriers navigating tariffs and Mex... |
| 12-18% | Specialized freight earns 12-18% margins versus 3-5% for standard truckload. What is your margin on a typical load? | May 2026 | Market Analysis: U.S. logistics market consolidation accelerates am... |
| 46.8% | 46.8% of drivers are actively job-hunting and 50.6% had no raise in two years. What about your drivers? | May 2026 | Social Listening: Driver shortage and labor crisis dominating logis... |
| 50-60% | Robot-as-a-Service can cut automation costs 50-60% versus buying equipment outright. What's stopping you from piloting it? | May 2026 | Trend Analysis: Warehouse automation surge: 20% budget increases an... |
| 53% | Last-mile delivery eats 53% of small e-commerce shippers' total shipping spend. Can your pricing ease that? | April 2026 | Audience Profiles: Cold-chain pharma and e-commerce shipper profile... |
| 10% | Alternative carriers grew from 3% to 10% of US parcel volume as all-in shipping costs rose 8-12%. | April 2026 | Competitive Benchmark: Parcel carrier consolidation: UPS vs. FedEx ... |
| 38.9% | Ground parcel rates are 38.9% above their 2018 baseline, with a 5.4% year-over-year increase. | April 2026 | Market Analysis: US last-mile delivery market bifurcation: urban de... |
| only 9% trust delivery commitments | Only 9% of consumers trust that logistics providers consistently meet delivery commitments, and 50-61% quit a brand after one failed delivery. What's your real on-time rate? What about you? | April 2026 | Social Listening: E-commerce return frustration and last-mile deliv... |
| 75% | Digital freight platforms now handle 75%+ of North American broker revenue. Are your trucks on them? | April 2026 | Trend Analysis: Port automation and Suez-driven route shifts reshap... |
| 25-30% | Fuel now consumes 25-30% of small-carrier revenue. What's your number on each load you accept? | April 2026 | Audience Profiles: US shipper segments: SMBs vs enterprise 3PL buye... |
| 98.2% | AI-driven leaders hit 98.2% ETA accuracy. How reliable and timely are your own delivery estimates? | April 2026 | Competitive Benchmark: Top US 3PLs and freight platforms competing ... |
| 41-53% | Last-mile delivery is 41-53% of total supply-chain cost, and shippers are leaving the big carriers over rate hikes. What about you - do you know which of your lanes actually make money? | April 2026 | Market Analysis: US logistics market structural reset: $2.3T cost b... |
| $35 billion | Freight fraud costs the industry $35 billion a year. How hard are you screening who you actually do business with? | April 2026 | Social Listening: US logistics discourse: tariff disruption, freigh... |
| 96% use AI, 39% see impact | 96% of logistics firms report using AI, but only 39% see real bottom-line impact. Are your tools actually cutting your costs, or just installed? | April 2026 | Trend Analysis: AI-powered TMS, autonomous freight, and V2X connect... |
Each figure is taken verbatim from a Kenmei Drive intelligence report for transportation & logistics in the United States, and links back to it. Reports are produced with AI-assisted research and reviewed by analysts before publication, drawing on publicly available market information. See our methodology for the full process and its limitations.
Cited organizations: Inbound Logistics / NTT DATA · NTT DATA / Penske / Penn State · McKinsey & Company · Inbound Logistics · Averitt · Freightender · CSCMP / Kearney / Penske Logistics · Global Market Insights · Descartes Systems Group · ABI Research · GetTransport / Supply Chain Survey · Open Sky Group (citing PwC, ActivTrak, Gartner) · Mordor Intelligence · American Trucking Associations · IBISWorld · Transport Topics · GII Research / Mordor Intelligence · GM Insights · ShipMatrix / FreightWaves · ShipMatrix
Every month. Kenmei Drive publishes five new transportation & logistics reports for the United States each month, and this page picks up their figures automatically.
All transportation & logistics reports · Transportation & Logistics intelligence