30 sector benchmarks and 149 key figures for tourism & hospitality in the United States, drawn from the 30 monthly intelligence reports Kenmei Drive published for this industry. Every figure carries the month it was published and links to the report it came from, where its sources are listed.
Last updated: 2026-08-16
One benchmark figure per monthly report, newest first.
| Figure | What it measures | Period | Source report |
|---|---|---|---|
| ~52% | At industry level, 52% of remote-capable employees work hybrid arrangements. How is your property positioned for this workforce segment? | August 2026 | Audience Profiles: Extended-stay economy segment growth driven by h... |
| ~40% | Industry-wide: only 40% of California's 380,000 hospitality businesses are currently profitable. Where do you stand? | August 2026 | Competitive Benchmark: Hospitality tech investment race: PMS platfo... |
| ~62.8% | How does your property compare to industry average? | August 2026 | Market Analysis: Urban hotel outperformance and resort market contr... |
| ~12% (est.) | At industry level, what percentage of your annual marketing budget is allocated to UGC amplification and micro-influencer partnerships versus traditional advertising? | August 2026 | Social Listening: International visitor sentiment recovery and welc... |
| ~76% short-staffed | At the sector level, 76% of U.S. hotels are operating short-staffed despite elevated wages—how is your property positioned relative to this staffing crisis benchmark? | August 2026 | Trend Analysis: Hospitality workforce retention strategies amid vol... |
| +5.4% Q1 2026 | Extended-stay hotel demand grew 5.4% in Q1 2026 — the biggest quarterly jump since 2022 — while overall hotel demand was flat. How does your monthly booking share compare? | July 2026 | Audience Profiles: Digital nomads and remote workers reshaping exte... |
| +9.2% RevPAR | All-inclusive resort RevPAR grew 9.2% YoY in 2024 — nearly 3× the broader US hotel sector's 3% gain. How does your property's repeat-guest revenue trend compare? | July 2026 | Competitive Benchmark: Cruise lines vs. luxury hotel all-inclusive ... |
| 10.6% direct | Industry direct booking cancellation rate: 10.6% vs. 21.8% for OTA bookings — what does your cancellation rate look like? | July 2026 | Market Analysis: Post-World Cup hospitality market correction and i... |
| 33% affordable | Only 1 in 3 Americans finds travel affordable this summer — the lowest affordability sentiment in 6 years. Where does your pricing communication stand? | July 2026 | Social Listening: Airline disruption frustration and summer heat re... |
| 5-8% premium | Certified hotels in Florida's leisure markets command 5-8% rate premiums vs. non-certified competitors. Where does your property stand? | July 2026 | Trend Analysis: Green hotel certification and carbon neutrality com... |
| $235 vs $96 daily traveler spend | The top 10% of US households account for 50% of all discretionary travel spending, and luxury guests spend $235 a day versus $96 for budget travelers. Which guest are you actually built to serve? What about you? | June 2026 | Audience Profiles: Luxury travelers dominate June 2026 World Cup to... |
| 22.4% | Loyalty members spend 22.4% more per stay and stay 28% longer. Do you have any way to reward repeat guests? | June 2026 | Competitive Benchmark: Hilton, Marriott, Hyatt lead hospitality rec... |
| 15–30% | Booking sites charge 15% to 30% commission versus 4.25% to 4.5% for direct bookings. What share of yours comes direct? | June 2026 | Market Analysis: FIFA World Cup 2026 drives hotel revenue surge acr... |
| 77% | 77% of U.S. travelers say price and value drive their booking decision. What about you, is your real, all-in price the first thing a guest sees? | June 2026 | Social Listening: Summer 2026 travel planning surge shows budget-co... |
| 67% prefer certified sustainable properties | Over 67% of Pacific Northwest travelers prefer certified sustainable properties and will pay premiums of up to 38%. Can a guest tell, before booking, that your property is sustainable? What about you? | June 2026 | Trend Analysis: Sustainability and eco-tourism driving hospitality ... |
| $7,900 | Affluent travelers spend $7,900 per trip versus the $3,700 national average. Where does your top package sit? What about you? | May 2026 | Audience Profiles: Affluent travelers and experience seekers drivin... |
| 15-25% | Independent hotels pay 15-25% commissions to OTAs that big chains largely avoid through direct booking. What share of your bookings are direct? | May 2026 | Competitive Benchmark: Major hospitality chains' competitive strate... |
| 33-43% | Labor now eats 33-43% of hotel revenue and wage cost per occupied room jumped 21.1%. What about you - do you know your labor cost per occupied room? | May 2026 | Market Analysis: U.S. hospitality market bifurcation: luxury outper... |
| 71% | 71% of American travelers are choosing road trips this year. What about you, do you have an easy road-trip package ready? | May 2026 | Social Listening: Summer 2026 travel demand surge: domestic experie... |
| $516 | Direct bookings bring in $516 per transaction versus $312 through an OTA. What share of yours come direct? | May 2026 | Trend Analysis: Agentic AI and autonomous hospitality systems redef... |
| 85% | 85% of US families are planning a multi-generation trip, yet most small properties still sell single rooms. What about you - do you offer anything for a whole family traveling together? | April 2026 | Audience Profiles: Multigenerational family travel and budget-consc... |
| 35-40% | Member direct rates run 10-15% below OTA prices, and direct bookings are now 35-40% of the market. What share of your bookings comes direct, with no commission? | April 2026 | Competitive Benchmark: OTA market consolidation versus direct booki... |
| 15% | Short-term rentals have doubled to 15% of all US lodging. How is that shift showing up in your own occupancy? | April 2026 | Market Analysis: Short-term rental market growth challenging US hot... |
| 26% | Slow travel grew from 22% to 26% of US travelers. Are you offering it? | April 2026 | Social Listening: Airline pricing frustration and overtourism senti... |
| 40% | Wellness travelers spend 40% more per trip. Could you add one experience that lifts your average guest's spend? | April 2026 | Trend Analysis: Whycations and road trip renaissance reshaping US t... |
| 36-175% | Wellness travelers spend 36-175% more per trip than conventional tourists. Is your property set up to attract and keep them? | April 2026 | Audience Profiles: Wellness and nature-seeking US travelers reshapi... |
| 22-35% | AI dynamic pricing lifts revenue per room by 22-35%. Are you still charging flat rates every night of the week? | April 2026 | Competitive Benchmark: Top US hotel chains competing on AI adoption... |
| 12-18% | Hotels using smart, demand-based pricing report 12-18% more revenue per available room than those who don't. What about you - do you change your rates by day, or charge the same all week? | April 2026 | Market Analysis: US hotel market bifurcation: luxury premiumization... |
| 8.2% | US inbound tourism fell 8.2% even as global travel rose 4%, with domestic travelers picking up the slack. What about you - do you know what share of your guests are domestic versus international? | April 2026 | Social Listening: Online sentiment around US inbound tourism declin... |
| 65% | Direct bookings carry a 65% higher value than booking-site reservations ($516 vs. $312). What share of your bookings come direct today? | April 2026 | Trend Analysis: Agentic AI and LLM-driven hotel booking disrupting ... |
Each figure is taken verbatim from a Kenmei Drive intelligence report for tourism & hospitality in the United States, and links back to it. Reports are produced with AI-assisted research and reviewed by analysts before publication, drawing on publicly available market information. See our methodology for the full process and its limitations.
Cited organizations: Montana Free Press · Hotel Management · Birch Hill Suites · Future Market Insights · The Business Research Company · Choice Hotels International · WoodSpring Suites · Booking.com for Business · WorkTime · OysterLink/Hospitality HR Council · Landing · CSIMarket · Multiple boutique hotel industry analyses · Visit California Industry · CoStar/STR · Cloudbeds, "2026 State of Independent Hotels Report", https://www.cloudbeds.com/hospitality-industry-report/; Hospitality Net · RateGain, "Understanding RevPAR: Key Metric for Hotel Success in 2026", https://rategain.com/blog/what-is-revpar-why-does-it-matter/; Financial Models Lab · Amenitiz · Klover.ai, "Marriott's AI Strategy: Analysis of Dominance in Lodging, Hospitality AI", https://www.klover.ai/marriott-ai-strategy-analysis-of-dominance-in-lodging-hospitality-ai/; Hotel Technology News, "Marriott Advances Technology Migration as AI Strategy Moves Into Deployment", https://hoteltechnologynews.com/2026/02/marriott-advances-technology-migration-as-ai-strategy-moves-into-deployment/; Travel and Tour World · Travel Tech Talent, "PMS Platforms Captured $408 Million in 2026 — and Now They Want to Swallow the Whole Stack", https://www.traveltechtalent.com/insights/traveltech-news-pms-ai-stack-hospitality-investment; Hospitality Technology
Every month. Kenmei Drive publishes five new tourism & hospitality reports for the United States each month, and this page picks up their figures automatically.
All tourism & hospitality reports · Tourism & Hospitality intelligence